Important order and recurring-payment terms
- For meal prep, each five-day meal set contains 5 chef-made 32 oz jarred bowls.
- Choose one or more $88 meal sets as a one-time order or weekly plan.
- Optional salads, veggie cups, and snacks are priced per item; on a weekly plan they renew with your bowls.
- Only the weekly plan renews and charges every seven days until you cancel.
- Meal-prep pickup is free for one-time orders; Sunday delivery across Los Angeles and Orange County is $8.88 per order, or free on orders over $100.
- Every meal-prep and Take Out order has a $50 minimum order.
- Weekly meal prep is delivered exclusively by the Soul Good team, not third-party couriers.
- Take Out bowls are sold individually, Thursday–Sunday, with on-demand courier delivery within about 20 miles of our Long Beach kitchen. Courier fees (waived on orders over $100), prices, and service times are shown at Take Out checkout.
- Applicable sales tax is shown at checkout; any reusable-container deposit is disclosed and collected separately.
- Cancel future renewals online at any time; orders already charged remain final.
- Service is limited to verified addresses in Los Angeles and Orange County, California.
1. Meal prep and Take Out orders
Scheduled meal prep
Each meal-prep purchase or renewal creates an order made from one or more five-meal sets. Each set contains 5 chef-made Soul Bowls™ in 32 oz wide-mouth glass jars and costs $88. The number of bowls equals people × meals per person per day × five days. At checkout, you may choose the displayed quantity from Glow Bowl™, Golden Harvest Bowl™, Jerk Wellness Bowl™, Performance Power Bowl™, Herb Chicken Nourish Bowl™, Anti-Inflammatory Bowl™. Items marked sold out cannot be selected. The confirmed mix applies to the order and, for weekly plans, remains attached to the plan unless a later selection-change option is provided. Exact recipes, proteins, sides, and ingredients may vary. Reasonable substitutions may be made for seasonal, quality, or supply reasons.
Salads, veggie cups, and snacks
You may add salads, veggie cups, snacks, and tasting trios to a meal-prep order: signature salads $14.00, build-your-own salads $15.00, veggie cups $6.00, snacks $8.00, and the tasting trio $16.00 each, before tax. Your chosen base, toppings, dressing, sauce, dip, or trio selections are recorded with the order. Salads and snacks are packed with your bowls, count toward the order minimum and free-delivery threshold, and, on a weekly plan, are included in every renewal at the price shown at checkout until you change or cancel the plan.
Take Out · Individual bowls
Take Out is a separate single-order menu at checkout.soulgood.kitchen. Bowls are sold individually at the prices shown in the live menu, not as the meal sets described above. A Take Out one-time purchase does not enroll you in a weekly meal-prep plan. Keep your Square order confirmation for payment and order details.
2. Payment, automatic renewal, and consent
A one-time order is charged once and does not renew automatically. A weekly plan begins when payment is authorized and renews automatically every seven days until canceled. By checking the consent box at checkout and submitting payment, you authorize Soul Goods LLC and its payment processor to charge the displayed one-time total or, when you choose weekly, the displayed initial and recurring amounts.
3. Charges
For scheduled meal prep, each five-meal set is $88. The base order or weekly renewal is that amount multiplied by the number of people and daily meals selected, plus any salads, veggie cups, and snacks you add at their listed prices. Sunday delivery: $8.88 per Sunday delivery in Los Angeles and Orange County, free on orders over $100. One-time meal-prep pickup has no fulfillment fee. Refundable reusable-container deposit: Disclosed before containers are issued and credited when eligible containers are returned. The container deposit is not part of the Square checkout. Government-imposed taxes or fees, if applicable, are shown separately. The order or subscription amount is displayed before you authorize payment.
Take Out item prices, distance-based courier fees (waived on orders over $100), applicable tax, and the total are shown in its checkout before payment. Meal-prep pricing and delivery charges do not set Take Out prices or guarantee delivery availability.
Applicable California sales tax is calculated from the official CDTFA address rate, verified server-side, and billed by Square. Tax is added to the subtotal where required.
4. Cancellation
This section applies only to weekly plans. You may cancel future automatic renewals immediately through the online cancellation page. Cancellation does not undo an order that was already charged and committed to production. We will provide a retainable acknowledgment of the subscription terms and cancellation method after enrollment.
5. Pickup and delivery
Weekly meal prep
Weekly meal prep is delivered exclusively by the Soul Good team, not third-party couriers. Meal-prep delivery is generally scheduled for Sunday. Free Sunday pickup is available for one-time meal-prep orders; the location and window are confirmed before fulfillment. Weekly plans require delivery.
Take Out
Take Out orders may be delivered by on-demand courier partners such as Uber Direct or DoorDash, or by a Soul Good courier, depending on availability.
On-demand delivery runs Thursday through Sunday within about 20 miles of our Long Beach kitchen. A courier fee is added at checkout unless your order is over $100. Every order has a $50 minimum.
Check the menu for current items, service times, and pickup or delivery options. Courier availability and delivery coverage depend on your address. Review tax, courier fees, and your total at Take Out checkout before paying.
For all deliveries
If you select delivery, you represent that the address is within Los Angeles and Orange County, California and that all address, access, and contact information is accurate. We verify service eligibility before activation. You authorize unattended delivery at the safest reasonably available location when no recipient is present. If we charge an order and then determine the address is outside the service area, we will cancel that order and return the affected charge.
6. Food safety and allergies
You are responsible for reviewing available ingredient information, disclosing dietary needs, retrieving the delivery promptly, and refrigerating perishable food. Keep jars upright at or below 40°F and follow the eat-by date on each lid. Do not microwave a sealed jar. The current line includes sesame, soy, and wheat-related risks, and our kitchen handles other major allergens. We cannot guarantee against cross-contact. Do not order if you have a severe or life-threatening food allergy.
7. Final sale; exchange remedy
Perishable orders are nonrefundable and cannot be returned. For a missing, incorrect, damaged, or spoiled-on-arrival item, notify us within 24 hours. Once verified, the available remedy is an exchange, replacement, or account credit of comparable value. Change of mind, personal taste, missed delivery, and missed pickup or delivery and delayed retrieval are not eligible.
8. Reusable-container deposit
A disclosed reusable-container deposit is refundable or creditable when the corresponding containers are returned reasonably clean and undamaged through the provided return process. It is collected separately when reusable containers are issued. This business deposit is not California Redemption Value. Food and non-beverage containers are not CRV containers.
9. Agreement and support
This Customer Agreement incorporates the Terms of Service. If the two conflict about a purchase, this Customer Agreement controls for that purchase. Our Privacy Policy explains how order and payment information is handled. Contact contact@soulgood.com for order support, or write to Soul Goods LLC, 2450 Colorado Ave, Suite 100E, Santa Monica, CA 90404.
